Resources

Whether you need guidance on setting up your device, or just have a question, we are here to support you.

If you can’t find what you are looking for below, reach out to a member of the team who will be happy to help.

Check out our FAQ page which contains more information on our technologies and what we do.

GENEActiv Support

GENEActiv Digital Health Technology

ActivInsights has secure, privacy-by-design data infrastructure to support the timely retrieval of data from the field and delivery of analysed outputs into studies.

ActivInsights Band Support

ActivInsights Band Wearable Digital Health Technology

ActivInsights’ long-standing commitment to open data formats and open algorithms has provided a platform for hundreds of algorithm developers to create new techniques and measures from raw data.

Recycling Programme

At ActivInsights, we want to do our part to protect and preserve our planet. That’s why we offer all our customers a chance to recycle their old GENEActiv devices responsibly to help reduce waste and our impact on the environment.

Lecturer on public health research with academic students on research project

Participant Information

Our products are designed to measure your everyday movements, physical activity (such as walking and running) and other behaviours such a sleep activity.

Measuring Physical Activity with Digital health technology on a runner

Warranty & Returns

Activinsights offers a full 1-year warranty period. We provide remote trouble shooting services and an environmentally friendly recycling scheme.

How can we help you?

Our friendly team have extensive experience in remote monitoring technology and can advise you on what products and services will best suit your project needs. Contact us to discuss your requirements.

How can we help you image